Let YourLeader OUt

Franchise Owner, San Antonio, TX

Frequently Asked Questions

Get to Know More about Our Massage Franchise

At Massage Heights, we’re elevating the everyday by providing professional, convenient, and affordable massage and facial services to our Members and Guests. Read on for the answers to the questions we’re asked most often about our business and spa franchise opportunities.

Massage Heights Offers Corporate Support Every Step of the Way

  • Site Selection/
    Real Estate
  • Design &
  • Training
  • Operational
  • Marketing
  • Point of Sale
  • Incentives for Low
    Introductory Fee
  • 97% Retention

Is financing available?

While we do not provide any direct or indirect financing, we work with third-party groups who can help with SBA financing through various lenders. Massage Heights cannot guarantee your obligations, including your note or lease.

What is the franchise fee?

The franchise fee is $49,500 for the first Retreat and $39,500 for each additional Retreat if the option for multiple Retreats is exercised at the time of investment.

What is the royalty?

Massage Heights has a royalty of 6% charged on the biweekly gross revenue, excluding sales tax and tips.

Do I need any previous experience?

Massage and skincare industry experience is not necessary. Massage Heights wants our franchise owners to be energetic, financially stable team players with a desire to own their own business and a willingness to dedicate themselves. Qualified candidates should have profit and loss experience, strong customer service skills, and the ability to demonstrate our core values of being loyal, authentic, passionate, and diligent. We also look for candidates with a minimum of two years of sales and/or retail experience and strong management experience working with hourly employees.

How long does the franchise agreement last?

The franchise agreement is a 10-year agreement, with the option for an additional 10-year renewal.

Who builds and equips the Retreat?

The Spa Franchise Owner, with help and assistance from Massage Heights, designs the Retreat based on the size of the location. It is then built to spec with certain design standards particular to Massage Heights. We also provide our massage franchise owners project management software to assist in an efficient build and opening.

What training is provided?

Massage Heights supports our new franchise partners with a five-week training program. The intensive training, taught both in the classroom and in the Retreat space, covers all aspects of running a successful Massage Heights franchise, including corporate culture, product and service knowledge, member communication, customer service, Retreat operations, billing, cash management, opening and closing procedures, advertising, and promotions. Beyond that, Massage Heights continues to provide comprehensive support for the life of the franchise.

How long does it take to open the Retreat after signing franchise agreements?

This timeline can vary depending on the site and when the site is available to begin construction. On average, the Massage Franchise Owner can expect to open nine to twelve months after signing the franchise agreements.

Can I own more than one Retreat?

Yes. We have many multi-unit franchise owners within our system and believe that having these Owners who operate more than one Retreat demonstrates our strength and excellence as a franchise in addition to the commitment of our franchisees. Because of this, Massage Heights encourages and incentivizes our franchise partners to purchase additional Retreats via our multi-unit program.

How much money will I make?

Since profitability varies greatly depending on a number of factors, including number of Members, location, capacity, and operating costs, as well as the ability of the Franchise Owner to manage and control the business, Massage Height does not make any financial representation other than what is disclosed in the Franchise Disclosure Document.

Is there a protected territory?

Yes, with the exception noted in Item 12 – Territory of the Franchise Disclosure Document. A Territory is a certain geographic area surrounding the Retreat equal to 1.5-mile radius around the Retreat, but maybe smaller or larger, in our sole discretion, depending on population density, demographics, market trend and traffic flows, to be described in your Franchise Agreement.

What are typical Retreat hours?

Currently, typical Retreat operating hours are:

Monday – Friday: 9am – 9pm

Saturday: 9am – 7pm

Sunday: 10am – 6pm

What software do you use?

Massage Heights provides proprietary billing and scheduling software with 24/7 customer support.

How do I find out more about this massage franchising opportunity?

Massage Heights grants qualified applicants the opportunity to open Retreats and develop territories. Submit the request for information form online and we will contact you with details. If you have immediate questions, you can call us at 888-810-3940.

The Massage Heights Opportunity

  • Sustainable Revenue Based Business Model
  • Prime Territories Available
  • Single, Multi-Unit, & Developer Opportunities Available
  • Proprietary Billing & Scheduling Software
  • Strong Corporate Support from Day One

Hear From Some of Our Franchisees

  • Massage Heights Franchise We fell in love with the founders of the company and it was family owned and operated. It's a proven model and it works.
  • Massage Heights Franchise I believe in this company. I believe in what we do. I feel like if you love what you do you don't work a day in your life.
  • Massage Heights Franchise We knew Massage Heights was a brand that would evolve and would listen to our ideas as partners and really grow together. That was the huge difference.
  • Massage Heights Franchise A machine can't do what our therapist can do. People under estimate the need for human interaction and that's something they have. They come in, they are greeted, it's personable. It's about them.
  • Massage Heights Franchise The support we receive from Massage Heights to make sure we are running a profitable business is tremendous. We have several individuals from corporate that work with us on the development side as well as the operational side of the retreats.
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