Let YourLeader OUt

Franchise Owner, San Antonio, TX

Frequently Asked Questions

Get to Know More about Our Massage Franchise

At Massage Heights, we’re elevating the everyday by providing professional, convenient, and affordable massage and facial services to our Members and Guests. Read on for the answers to the questions we’re asked most often about our business and spa franchise opportunities.

Why Massage Heights?

  • Site Selection/
    Real Estate
  • Design &
  • Training
  • Operational
  • Marketing
  • Point of Sale
  • Incentives for Low
    Introductory Fee
  • 97% Retention

Do I need industry experience to open a Massage Heights?

Massage industry experience is not necessary. Massage Heights is seeking franchise owners who are energetic, financially stable team players with a desire to own their own business, a love for customer service and a good work ethic. Qualified candidates should have sales or retail experience and strong management skills working with hourly employees. Franchise candidates must have a net worth of $400,000 and a minimum liquidity of $175,000.

How much does it cost to open a Massage Heights franchise?

Our initial investment typically ranges from $420,103 to $498,897, according to Item 7 from our Franchise Disclosure Document (FDD). See the investment page for more detailed information.

Is financing available?

While we do not provide any direct or indirect financing, we work with third-party groups, such as ApplePie Financing, who can help with SBA financing through various lenders. Massage Heights cannot guarantee your obligations, including your note or lease.

How much do Massage Heights franchise owners make?

Profitability varies greatly depending on a number of factors, including number of members, location, capacity and operating costs, as well as the ability of the franchisee to manage and grow the business. Massage Heights does not make any financial representation, guarantee or prediction regarding earnings. However, qualified candidates will be provided with a copy of our Franchise Disclosure Document (FDD), which includes an Item 19 that provides more detailed information.

What is the Massage Heights franchise fee?

The franchise fee is $49,500 for the first Retreat and $34,500 for each additional Retreat if the option for multiple Retreats is exercised at the time of investment.

What is the royalty fees?

Massage Heights has a royalty of 6% charged on the biweekly gross revenue, excluding sales tax and tips.

Does Massage Heights offer protected territories?

Yes, with the exception noted in Item 12 of our latest Franchise Disclosure Document (FDD). A territory typically comprises a 1.5-mile radius around the Retreat, although it may be smaller or larger at our sole discretion depending on population density, demographics, market trends and traffic flows, to be described in your Franchise Agreement.

How long does it take to open a Retreat?

The timeline can vary depending on site selection and when your approved location is ready for construction to begin. On average, the Massage Heights franchisee can expect to open 9-12 months after signing their franchise agreement. Actual construction generally takes 10-12 weeks, so the timeline is based on securing real estate and permitting, in which we offer support for.

What training does Massage Heights provide?

Massage Heights supports our new franchise partners with a five-week training program. The intensive training, taught online, in the classroom and in the Retreat space, covers all aspects of running a successful Massage Heights business, including corporate culture, understanding services and products, Retreat operations, billing, cash management, opening and closing procedures, recruitment, staffing and marketing. We provide comprehensive support to you and your staff throughout the life of your franchise.

How long does the franchise agreement last?

The franchise agreement is a 10-year agreement, with the option for an additional 10-year renewal.

What are typical operating hours for Retreats?

Most Retreats are open during these hours:

Monday – Friday: 9 a.m. – 9 p.m.

Saturday: 9 a.m. – 7 p.m.

Sunday: 10 a.m. – 6 p.m.

What software do you use?

Massage Heights provides proprietary billing and scheduling software with 24/7 customer support.

How can I learn more about this massage franchising opportunity?

Massage Heights grants qualified applicants the opportunity to open Retreats and develop locations. Fill out the form on this page to start the application process and download your free Massage Heights 360 virtual tour. If you have immediate questions, you can contact us at (888) 810-3940.

The Massage Heights Opportunity

  • Sustainable Revenue Based Business Model
  • Prime Territories Available
  • Single & Multi-Unit Opportunities Available
  • Proprietary Billing & Scheduling Software
  • Strong Corporate Support from Day One

Hear From Some of Our Franchisees

  • Massage Heights Franchise Find your real estate, and then design.
  • Massage Heights Franchise An owner's journey to joining Massage Heights.
  • Massage Heights Franchise The Massage Heights team will help you succeed. Join our network of location owners.
  • Massage Heights Franchise A glimpse into the beginning of a wonderful journey to ownership.
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This advertisement is not a franchise offering and the information provided here is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. It is for informational purposes only and no offer will be made to you until you are provided with the applicable franchise disclosure document for your jurisdiction. A franchise offering can be made by us only in a state where we are first registered or otherwise qualified to offer you a franchise. These states include the following: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, Virginia, Washington and Wisconsin, some of which may be pending registration. If you are a resident of one of these states, we will not offer you a franchise unless and until we have complied with your local franchise registration and/or disclosure requirements. Massage Heights Retreats are independently owned and operated by franchisees of Massage Heights Franchising, LLC, 13750 US Hwy 281 North, Suite 230, San Antonio, Texas 78232; (210) 402-0777 ©2022 Massage Heights. All Rights Reserved.