Do I need industry experience to open a Massage Heights?
Massage industry experience is not necessary. Massage Heights is seeking
franchise owners who are energetic, financially stable team players with
a desire to own their own business, a love for customer service and a
good work ethic. Qualified candidates should have sales or retail experience
and strong management skills working with hourly employees. Franchise
candidates must have a net worth of $400,000 and a minimum liquidity of $175,000.
How much does it cost to open a Massage Heights franchise?
Our initial investment typically ranges from $452,443 to $532,221*. See the
investment page for more detailed information.
Is financing available?
While we do not provide any direct or indirect financing, we work with
third-party groups who can help with SBA financing through various lenders.
Massage Heights cannot guarantee your obligations, including your note or lease.
How much do Massage Heights franchise owners make?
Profitability varies greatly depending on a number of factors, including
number of members, location, capacity and operating costs, as well as
the ability of the franchisee to manage and grow the business. Massage
Heights does not make any financial representation, guarantee or prediction
regarding earnings. However, qualified candidates will be provided with
a copy of our Franchise Disclosure Document (FDD), which includes an Item
19 that provides more detailed information.
What is the Massage Heights franchise fee?
The franchise fee is $49,500 for the first two retreats if the option for
multiple Retreats is exercised at the time of investment.
What is the royalty fees?
Massage Heights has a royalty of 6% charged on the biweekly gross revenue,
excluding sales tax and tips.
Does Massage Heights offer protected territories?
Yes, with the exception noted in Item 12 of our latest Franchise Disclosure
Document (FDD). A territory typically comprises a 1.5-mile radius around
the Retreat, although it may be smaller or larger at our sole discretion
depending on population density, demographics, market trends and traffic
flows, to be described in your Franchise Agreement.
How long does it take to open a Retreat?
The timeline can vary depending on site selection and when your approved
location is ready for construction to begin. On average, the Massage Heights
franchisee can expect to open 9-12 months after signing their franchise
agreement. Actual construction generally takes 10-12 weeks, so the timeline
is based on securing real estate and permitting, in which we offer support for.
What training does Massage Heights provide?
Massage Heights supports our new franchise partners with a five-week training
program. The intensive training, taught online, in the classroom and in
the Retreat space, covers all aspects of running a successful Massage
Heights business, including corporate culture, understanding services
and products, Retreat operations, billing, cash management, opening and
closing procedures, recruitment, staffing and marketing. We provide comprehensive
support to you and your staff throughout the life of your franchise.
How long does the franchise agreement last?
The franchise agreement is a 10-year agreement, with the option for an
additional 10-year renewal.
What are typical operating hours for Retreats?
Most Retreats are open during these hours:
Monday – Friday: 9 a.m. – 9 p.m.
Saturday: 9 a.m. – 7 p.m.
Sunday: 10 a.m. – 6 p.m.
What software do you use?
Massage Heights provides proprietary billing and scheduling software with
24/7 customer support.
How can I learn more about this massage franchising opportunity?
Massage Heights grants qualified applicants the opportunity to open Retreats
and develop locations. Fill out the
form on this page to start the application process and download your free Massage
Heights 360 virtual tour. If you have immediate questions, you can contact
us at (888) 810-3940.