Multi-Billion DollarSpa Industry

Who We're Looking For

These are the qualifications we’re looking for in Massage Heights franchise owners

Massage Heights franchise owners come from all different backgrounds, but they share two traits in common: a passion for health and wellness, and a strong sense of business acumen.

No specialized experience is necessary. You do not need a history in the massage or skincare industry to be a successful Massage Heights franchisee. Management experience is not required but is very beneficial, and most of our massage franchising partners have business management, sales or marketing experience. Being able to manage people who work for hourly wages is key, and putting people and relationships first is part of our company culture.

“Ideally they would be very people-centric, from the way that they engage with potential customers to the way that they engage with employees,” says CEO & President Susan Boresow. “We want them to be culturally aligned with the values of taking care of people first. And, they’ve got to be willing to put in the work or designate an operating partner that will go through all of the required training to operate the business successfully.”

We believe our team members are our most valuable asset, and that together we will make a difference in the lives of each other, our teams, and our guests and members.

“We can teach people any skill, but we can't teach values,” says Susan. “We have really four core things that we're looking for in people: loyalty, authenticity, diligence and passion. In the screening process we're trying to feel out whether this person is a good fit with our core values as a company.”

Fill out the form on this page to start the application process and download your free Massage Heights free Massage Heights 360 virtual tour.

Why Massage Heights?

  • Markets Available
    Nationwide
  • Start-Up And & Ongoing
    Operational Support
  • In-House
    Marketing Team
  • Highly Experienced
    Franchise Support Team
  • Membership Based
    Revenue Model
  • Year over Year
    Revenue Growth
  • Multiple Revenue
    Streams
  • 97% Member
    Retention Rate


Why franchisees choose Massage Heights

Don Presson, who owns a Retreat in Kansas City, was a pharmaceutical sales rep before opening his Massage Heights franchise. “I used to be a runner and I used to get massages on a regular basis, so I understand the benefits of massage therapy,” he says.

When he was looking for something new, he “knew it was going to be a good alternative for people looking for something different than your typical prescription medicine. But I mainly liked the membership model, because it was very similar to a prescription, you know? It's basically a prescription with a massage once a month or twice a month or whatever the therapist chose. That's what attracted me to it.”

Kasey Kohtala of Decatur, Georgia, was also in medical sales before opening her Retreat in 2017. She still vividly remembers her first visit to a Massage Heights as a customer. “It felt a lot like the upscale spa that I had been going to for $120 but it was a lot more affordable,” she says.

She became a member, and the more she learned about the business model, the more she liked it. She constantly recruited friends to become members because she loved the experience so much. Then, after one terrible day at work, she just looked at her then-fiance/now-husband and said, “You know what? I’m going to do it.” And the rest is history.

Former corporate executive Jeff Boyle was ready for a change when his company was sold, and he just happened upon Massage Heights at a franchise expo. He knew right away he loved the leadership, because the founders are still so involved in the company.

“Massage Heights had the right combination of what I felt was good, credible leadership, and the systems and tools set up to help me be successful in an industry that I knew very little about,” says Boyle, who opened his second Texas Retreat in 2018.

Franchisee qualifications

The qualified candidate for Massage Heights needs to have a minimum liquidity of $175,000 and a minimum net worth of $400,000.

Fill out the form on this page to start the application process and download our Free Industry Overview

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