About Massage Heights

Learn About General Sub

8 Simple Steps to

Becoming an Owner
  • 1

    Intro Call - As an initial step, we will talk through your background, goals, and values and answer any initial questions you may have. We will then go over expectations for our Discovery Process.

  • 2

    Education Webinars - A deeper dive into Massage Heights, we will review the full details of our business model, financials, operations, and support. After this stage, you’ll receive a copy of the Franchise Disclosure Document (FDD) to review.

  • 3

    FDD Review Call - This will provide you with a clear picture of how the business relationship will work between you and the brand as we highlight and review items within the Franchise Disclosure Document.

  • 4

    Validation - Enter into one-on-one discussions with existing franchisees in our system. This will be the time and place to hear about the “Day in the Life” experiences as a Massage Heights owner.

  • 5

    Meet the Team Day - An in-person experience at our corporate headquarters in San Antonio, TX! It is an action-packed day of meetings, consultations, tours, field visits, and final conversations. Consider it a daylong, two-way job interview, where you’ll come face-to-face with our unique corporate culture.

  • 6

    Decision Day Call - Once you’ve reviewed the FDD and participated in multiple validation sessions, our franchise development team will circle back with you – answering any questions and/or concerns you might have and discussing next steps. At this point, we will decide if the fit is mutual and we will schedule a signing day date.

  • 7

    Franchise Awarded - After all the due diligence, it's time to celebrate your decision to take your career to new heights. At this stage, we know you are confident in the support, training, and expertise we have to offer you and we are confident in your alignment with our Culture of Care and core values. We’re excited to get started!

Massage Heights

  • A 95% membership
    program retention rate
  • An average of 11 visits
    per year from members
  • Best-in-Class massage
  • Luxurious linens with a
    minimum 800-thread count
  • Complementary
    aromatherapy and other
    customizable service add-ons
  • All-natural oils and product

Frequently Asked


Answers About our Massage Franchise Looking to learn more about the Massage Heights franchise opportunity? Our FAQ page is the perfect starting point for discovering what we offer, how it works, and all the nitty-gritty details that come along with becoming part of our franchise. With an overview of our opportunity, this page will provide you with a comprehensive look into what you can expect as one of our massage and spa franchise owners. Dive in now and let's get started!

  • How can I learn more about this massage franchising opportunity?

    Massage Heights grants qualified applicants the opportunity to open Retreats and develop locations. Fill out the form on this page to start the application process or to ask any immediate questions you may have. 

  • What software do you use?

    Massage Heights provides proprietary billing and scheduling software with 24/7 customer support.

  • What are typical operating hours for Retreats?

    Most Retreats are open during these hours:

    Monday – Friday: 9 a.m. – 9 p.m.

    Saturday: 9 a.m. – 7 p.m.

    Sunday: 10 a.m. – 6 p.m.

  • How long does the franchise agreement last?

    The franchise agreement is a 10-year agreement, with the option for an additional 10-year renewal.

  • What training does Massage Heights provide?

    Massage Heights supports our new franchise partners with a five-week training program. The intensive training, taught online, in the classroom and in the Retreat space, covers all aspects of running a successful Massage Heights business, including corporate culture, understanding services and products, Retreat operations, billing, cash management, opening and closing procedures, recruitment, staffing and marketing. We provide comprehensive support to you and your staff throughout the life of your franchise.

  • How long does it take to open a Retreat?

    The timeline can vary depending on site selection and when your approved location is ready for construction to begin. On average, the Massage Heights franchisee can expect to open 9-12 months after signing their franchise agreement. Actual construction generally takes 10-12 weeks, so the timeline is based on securing real estate and permitting, in which we offer support for.

  • Does Massage Heights offer protected territories?

    Yes, with the exception noted in Item 12 of our latest Franchise Disclosure Document (FDD). A territory typically comprises a 1.5-mile radius around the Retreat, although it may be smaller or larger at our sole discretion depending on population density, demographics, market trends and traffic flows, to be described in your Franchise Agreement.

  • What are the royalty fees?

    Massage Heights has a royalty of 6% charged on the biweekly gross revenue, excluding sales tax and tips.

  • What is the Massage Heights franchise fee?

    The franchise fee is $49,500 for each of the first two retreats if the option for multiple Retreats is exercised at the time of investment.

  • How much do Massage Heights franchise owners make?

    Profitability varies greatly depending on a number of factors, including number of members, location, capacity and operating costs, as well as the ability of the franchisee to manage and grow the business. Massage Heights does not make any financial representation, guarantee or prediction regarding earnings. However, qualified candidates will be provided with a copy of our Franchise Disclosure Document (FDD), which includes an Item 19 that provides more detailed information.

  • Is financing available?

    While we do not provide any direct or indirect financing, we work with third-party groups who can help with SBA financing through various lenders. Massage Heights cannot guarantee your obligations, including your note or lease.

  • How much does it cost to open a Massage Heights franchise?

    Our initial investment typically ranges from $472,199 to $551,771*. See the investment page for more detailed information.

  • Do I need industry experience to open a Massage Heights?

    Massage industry experience is not necessary. Massage Heights is seeking franchise owners who are energetic, financially stable team players with a desire to own their own business, a love for customer service and a good work ethic. Qualified candidates should have sales or retail experience and strong management skills working with hourly employees. Franchise candidates must have a net worth of $400,000 and a minimum liquidity of $175,000.

How Much Does it Cost to Open a

Massage Heights Franchise?

Type of Expenditure


Inital Franchise Fee

$49,500 - $49,500

Retreat Development Package

$58,540 - $62,621

Utility and Security Deposits

$3,500 - $6,500

Leasehold Improvements & Professional Design Fees

$256,000 - $286,000

Exterior Signage

$8,250 - $11,000


$3,300 - $6,400

Technology System

$33,786 - $40,339

Software Setup Fee

$500 - $500

Facial Services Expenses

$2,173 - $6,311

Business Licenses and Permits

$150 - $2,100

Professional Fees

$1,000 - $8,000

Initial Training Expenses

$3,500 - $3,500

Initial Advertising Program

$15,000 - $15,000

Additional Funds 3-months

$37,000 - $54,000

Total Estimated Initial Investment*

$472,199 - $551,771

Continuing to Reach New Heights
  • $1M+ Average Unit
    Volume (AUV)*
  • 100+ Locations &
  • 95% Customer
    Retention Rate
  • 25% Increase in Same
    Store Sales vs. 2019
Chi Element 1

The History of

Massage Heights
  • We founded our first location in San Antonio, Texas with a goal to provide professional, convenient, affordable massage services.
  • Our first franchised Retreat opens in San Antonio, Texas
  • We opened our first franchise Retreat outside of Texas in Des Moines, Iowa
  • Our first international license is awarded in Canada.
  • We are named the 11th fastest-growing franchise according to Franchise Times magazine’s “Fast 55” We’re ranked number 451 by Entrepreneur magazine’s “Annual Franchise 500.”
  • We are named to Franchise Times magazine Next 300 list.
  • Massage Heights is named one of the Franchise Business Review’s “Top 50 Franchises to Own.” Founder Shane Evans appears on CBS’s Undercover Boss. Our 100th Retreat opens.
  • We are growing, with 100+ Retreats nationwide, and are continuously evolving by adding to our menu of therapeutic services.
  • We celebrate another year of record revenue year for the brand. The highest average unit volume (AUV) in company history!

What Sets

Massage Heights Apart
  • All Prime Territories
  • Proprietary
  • Seasoned Spa-Franchise
    Leadership Team
  • Strong Unit
  • Multiple Revenue
  • Continued

Growth Opportunities with

Massage Heights
  • Sustainable Revenue
    Based Business Model
  • Prime Territories
    Available Nationwide
  • Single & Multi-Unit
    Opportunities Available
  • Proprietary Billing &
    Scheduling Software
  • Strong Corporate Support
    from Day One

Territories Available


We offer both single and multi-unit ownershi

We offer both single and multi-unit ownership opportunities, prime territories are available throughout the country.Explore our available markets and take the first step toward ownership!

What We Stand For
Our mission is to deliver an awesome, personalized, therapeutic experience for each guest, every time.
  • Loyalty
    We care for mind, body, and spirit in every relationship.
  • Authenticity
    We live true to ourselves and our values.
  • Diligence
    We execute consistently to achieve desired results.
  • Passion
    We invest love and energy into everything we do.
  • Please enter your first name.
  • Please enter your last name.
  • Please enter your email address.
    This isn't a valid email address.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your City.
  • Please make a selection.
  • Please enter your Zip Code.
  • Please make a selection.
  • Please make a selection.
  • Please enter your Market/Area of Interest*.
*Required Fields